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Service Interruption

Current Service Interruptions

August 17, 2012: Starting last night, the revicedesk was unreachable. Due to this problem no servicetickets could be answered. We are working on a solution. We apologize for the inconvenience.

Update: The problemr has been resolved.

 

August 10, 2012: Due to a interruption, the HNT calculationmodels are unavailable. We do everything possible to resolve this error ASAP. We apologize for the inconvenience.

Update: The IP address of the HNT site changed. It may take 24 hours for the site to be accessible again through our link (hnt.letsgrow.com).

In the meantime you can reach the site by entering the IP address directly in your browser, type: 168.63.29.52

Update: The problem has been resolved.

 

June 14, 2012: Our Internet supplier has some troubles since 12:00h. We do everything possible to restore access to LetsGrow.com as soon as possible. Our Apologies for the inconvenience.

Update: Access to LetsGrow.com is restored around 12:42h.

 

Planned maintenance

October 9, 2012 from 16:00 to 24:00: Maintenance of database server

During this maintenance:

- No data is processed or available

- You cannot login to LetsGrow.com

After maintenance, current climatedata will be automatically updated. Maintenance is needed to be able to support the growing use of LetsGrow.com.

 

Tips when problems arise

If your password is not accepted, try first to set a new password:

Password forgotten or change

 

When parts of the site are not displayed correctly or missing, try "Compatibility View":

Internet Explorer Compatibility View

 

When some windows do not appear, check that pop-ups are allowed for LetsGrow.com:

Allow pop-ups

 

Submit a problem

If there is a problem and not yet listed on the website, please let us know at your earliest convenience.

The LetsGrow.com team makes their best effort to keep the website in teh air 24/7. 

 

Go to the servicedesk contact::

Contact form

 

All contact details:

Contact details

 

Thank you for your attention!